We are pleased to welcome you on our’s gallery website www.art21-egallery.com. We strive to provide accuracy and information updates on this site to the best of our abilities. For all enquiries, please contact Bruno Hamelin by email: bruno.art21 @ gmail.com or by phone on 01 46 06 21 21 from Monday to Friday from 11 am to 6 pm.
EURL with a capital of 7500 €
Registered at the Paris Trade Registry under # 447 542 978
Domicile : 27 rue Tholozé – 75018 PARIS
Manager : Bruno Hamelin
Tél : +(33) 1 46 06 21 21
TERMS AND CONDITIONS
The www.art21-egallery.com site was set up by its operator, the gallery ART 21 -Paris-Montmartre. The present terms and conditions aim to define the rights and obligations of involved parties for the online sale of goods offered by the ART 21 gallery to the consumer.
1. Acceptance of Terms
Any purchase order for an item featured on the www.art21-egallery.com online catalogue presupposes prior consultation of these general conditions. Consequently, the consumer recognises that agreement on the content of these conditions does not require a written signature of the present document, to the extent that the customer wishes to order online items featured on the gallery’s online store.
The consumer has the option of saving or printing these terms and conditions, in the knowledge that said saving and printing of the present document are his/her sole responsibility.
The customer acknowledges the special sale conditions stated here and expressly consents to them without reservation at the time of ordering. The present terms and conditions of sale govern the contractual relationship between ART 21-Paris-Montmartre and its customers, both parties accepting them without reservation. These terms and conditions shall prevail over all other conditions contained in any other document, unless previously expressed in writing.
2. The Pieces
All featured pieces are unique, created by living contemporary artists. This status confers a tax deduction right for businesses. The acquisition of a work of art does not grant its purchaser any right of representation, reproduction or distribution. Only the artist retains the right at its inception. Any use of the image of the item is subject to an authorisation to be addressed to gallery ART 21-Paris-Montmartre, who remains your intermediary. ART 21-Paris-Montmartre informs you that there may be a slight difference in color rendition between the photo of the piece presented on the website, and the original piece that will be delivered.
The photographs selected by ART 21-Paris-Montmartre are printed in limited editions. (1 set of 5 prints, depending on the size). Consequently, all orders will be subject to an print number validation, handled by the gallery. If this number exceeds the number of available prints, the order will be canceled. An email will be sent to inform you of this eventuality.
Our automated registration systems provide proof of the nature, content and date of an order. The gallery ART 21-Paris-Montmartre sends an email confirmation stating the acceptance of the order, to the email address the customer has provided. The sale will only be concluded once the order has been confirmed. The gallery ART 21-Paris-Montmartre reserves the right to cancel any order from a customer with whom there is a dispute. The information given by the buyer at the time of purchase commits him/her to the following: in the event of any errors made by the buyer in entering the address and contact details of the recipient of the order, the seller cannot be held responsible for being unable to deliver the order.
Prices are expressed in Euro, all taxes included. The price shown does not include delivery fees. In case of orders to countries outside of Europe, customs duties, local taxes, or state taxes may apply. These rights are not within the purview of the ART 21 gallery. They are the customer’s responsibility, both in terms of returns and payments to the relevant authorities and bodies of the country of delivery. We advise you to contact local authorities for further information on the matter.
The gallery ART 21-Paris-Montmartre reserves the right to modify its prices at any time but the works will be charged based on the rates in effect at the time of ordering. The pieces remain the property of the gallery ART 21-Paris-Montmartre until full payment.
We will inform you of the availability of any piece you may wish to acquire. However, if, despite our vigilance, the product proved to be unavailable after your order, we will inform you of this on your bill and will invite you to cancel or modify your order, or refund you at the end of the month in process, or within 30 days.
The price charged to the customer is the price indicated on the order confirmation. The product price is payable in cash on the day of the order. Payment can be made by credit card on our Paypal account or by check (We only accept checks from banks domiciled in France.) The validated order will only be considered effective once the relevant payment center has granted its approval. In case of refusal by the said center, the order will be automatically canceled and the customer will receive an email notification.
7. Proof of transaction
The records stored in computer systems in conditions of reasonable safety will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence. The computerised databases, preserved in the information technology systems of the ART 21 Gallery under conditions f reasonable security will be considered as proof of communications and of the transaction orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable backup media and can be produced as evidence.
8. Data Security
www.art21-egallery.com allows you to pay for your purchases directly using completely secure methods. Payments to the gallery ART 21-Paris-Montmartre are securely transmitted by Paypal, the electronic payment system. None of your payment data is stored on our website, thus eliminating any possibility of fraud through the hacking of our website.
We work exclusively with the French postal system. Your parcel is delivered to you at the address of your choice. You will receive an email as soon as your order has been shipped. Allow 5-8 working days from France. Works purchased on www.art21-egallery.com are delivered worldwide. Delivery is made to the address you provide at the time of ordering. It is up to the customer to inspect the shipment upon arrical and to express any reservations or complaints which appear justified.
ART 21-Paris cannot be held responsible for the consequences of a delayed delivery. Shipping charges are calculated based on the weight of the order and delivery location. Shipping fees include the cost of insurance on the property value.
The times indicated are average times and correspond to the processing time and delivery for pieces to mainland France. For shipments outside of this area, ART 21-Paris cannot offer delivery time estimates.
In case of unusual delay, an email will be sent. The transport risk is underwritten by the purchaser, who must address any reasoned and justifiable complaint to the carrier within three days of delivery. In case of payment by bank transfer, the order will be processed upon receipt of payment. Consequently, the timeframe that applies in such cases begins n the day the transfer is received.
In case of a lost package, we can only proceed to a refund once an official statement of loss has been made by the French postal system, that is to say after 31 days. We decline all responsibility in case of force majeure (strike, extreme weather …)
All complaints must be sent by email to bruno.art21 @ gmail.com, including contact details, order delivery number, the artwork reference which appears on the delivery slip and the reasons for the complaint.
If you are unsatisfied with your purchase, you must have 8 days from the time of receipt to return it. Shipping and return fees will be at your expense. Only the price of the purchased pieces will be refunded. The present right of return will be accepted for pieces in their original condition and sent back in an equivalent manner to its original packaging, along with a copy of the purchase invoice.
All returns must be sent to us, and signed upon delivery. This service will be at your expense. Any piece that is damaged or deteriorated will not be accepted, exchanged, or refunded under this guarantee. The refund will be paid within15 days of receiving the piece(s). All orders that are not shipped within 30 days will be canceled and refunded to the customer.
11. Litigation and responsibilities
This contract is subject to French law. The language of this contract is French. The gallery ART 21-Paris-Montmartre cannot be held accountable for damages of any kind, whether physical, tangible or intangible, that may result from misuse of purchased pieces. In any event, the responsibility of the gallery ART 21-Paris-Montmartre is limited to the amount of the order. In case of dispute, the customer should first contact the gallery in order to find an amicable solution. In case of dispute, only the French courts will be competent. The gallery ART 21-Paris-Montmartre cannot be held accountable in case of non-compliance to legislations od the country where products are delivered. It is your responsibility to verify import allowances for the products you wish to order with local authorities.
The gallery ART 21-Paris-Montmartre cannot be held liable for breach of contract, in case of force majeure, disruption, total or partial strike of postal services or transport strike, flood or fire .
The collection of personal information is necessary for mail-order sales, this information being indispensable for processing and delivery of orders and the preparation of invoices. Non-disclosure of personal data will lead to non-validation of an order. Users who have provided personal information via the website have the right to access, modify, or remove the data that concerns them. In order to exercise that right, they must send an email to the gallery at: bruno.art21 @ gmail.com.
The gallery ART 21-Paris-Montmartre will not disclose its customers’ contact information to third parties for purposes other than the sound delivery of their order. We remind you that minors do not have the capacity to contract. Parents or guardians must be informed of any data collection from minors.